Refund policy

The 22 Project Return Policy

We want you to feel good about every part of your support—including your gear. If something isn’t right, we’ll do our best to make it right.

You have 30 days from the day you receive your item to request a return.

To be eligible, items must be:

  • Unworn and unused

  • In the same condition you received them

  • With tags attached and in original packaging

To start a return, email us at info@support22project.org. We’ll guide you through the next steps.

Returns can be sent to:
The 22 Project
4800 Linton Blvd., Suite D503
Delray Beach, FL 33445

You’re always welcome to reach out to us at info@support22project.org with any questions about your order.

Damaged or Incorrect Items

Please check your order when it arrives. If you receive something damaged, defective, or incorrect—contact us right away. We’ll evaluate the issue and do what we can to make it right.

Items Not Eligible for Return

We’re not able to accept returns on:

  • Sale items

  • Gift cards

Exchanges

Need a different size or color? The quickest way is to return your original item and place a new order after your return is accepted.

For Our Supporters in the EU

If your item was shipped to the European Union, you have the right to cancel or return your order within 14 days—for any reason. Returned items must be unworn, with tags, in original packaging, and include proof of purchase.

Refunds

Once we receive and inspect your return, we’ll let you know if it’s approved. If it is, your refund will be issued to your original payment method within 10 business days.
Please note: It may take additional time for your bank or credit card company to process the refund.

If it’s been more than 15 business days since your refund was approved and you haven’t received it, email us at info@support22project.org.