Shipping policy
Shipping Policy
Thank you for supporting The 22 Project. Every purchase helps fund life-changing treatments for veterans recovering from traumatic brain injuries and PTSD. We’re committed to making sure your order is handled with care and delivered in a timely manner.
Processing Time
Orders are typically processed within 3–5 business days. You’ll receive an email with tracking information once your item ships.
Please note: Orders are not fulfilled on weekends or holidays.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout based on your delivery address and selected shipping speed.
Estimated delivery times:
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Standard (U.S.): 3–7 business days after fulfillment
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Expedited (U.S.): 2–3 business days after fulfillment
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International: 7–21 business days (depending on destination)
International Shipping
We ship to select countries. Please note that international orders may be subject to customs fees, taxes, or duties, which are the responsibility of the recipient.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. If you don’t see it, please check your spam or promotions folder.
Delays and Issues
Shipping delays may occasionally occur due to factors beyond our control, including carrier-related delays or inclement weather. If your order is delayed, feel free to reach out—we’re happy to help.
Why It Matters
Every item purchased directly supports a veteran’s journey toward healing. All proceeds go toward funding treatments like Hyperbaric Oxygen Therapy (HBOT), SPECT brain scans, and other critical care services.
Questions?
We’re here for you. Please reach out to us anytime at info@support22project.org.